Immersive Customer Experience

Immersive Experiences,
Extraordinary Outcomes

What we do

We create virtual worlds that deliver an immersive customer experience through cutting-edge technology and intuitive design.

Immersive Marketing

Reimagine Your Brand Presence

Leave behind predictable campaigns. With interactive product experiences and immersive brand storytelling, reach your customers on any device—be it mobile, desktop, or VR headset. 
Our custom-built virtual environments deliver high engagement and strong brand recall by visually demonstrating your products’ value in action.

Virtual Showroom

Your Product’s Digital Stage

Give your customers the freedom to explore your product on their terms. Our 3D virtual showroom solutions include 360° tours, high-resolution images, videos, and interactive elements like hotspots and call-to-action buttons. 
It’s product showcasing, but smarter, more accessible, and always on.

Remote Assistance and Learning

Visual Support for training

With our real-time remote training platforms, your workforce gains access to expert guidance and troubleshooting tools, wherever they are.  Reduce training costs, boost learning speed, and improve field performance with immersive learning experiences that stick.

Digital Twins

Virtual Prototypes for Innovation

We co-build digital twins to offer a means to test “what-if” scenarios. This allows you to predict problems, optimise performance, make updates, test new features, improve efficiency and analyse data. These virtual prototypes are built to save time and money.

Tell your brand story in a captivating virtual space. Simplify explanations. Accelerate sales.

Our services are designed to help businesses:

“Bang shatters expectations with stunning CGI & HD marketing videos.Their agile team flawlessly adapts, delivering perfect projects on-time, always. More than an agency, they’re an extension of your marketing team: reliable, talented, and down-to-earth.”

Poh Lee Koh
Head of Marketing, Global (Senior Director, Global Marketing), Orbic

40%

Saw Increase in Brand Loyalty

75%

Reported Higher Engagement

95%

Increase in Average Order Value

Subscribe now to get started

Our Process

How Our Immersive CX Service Works

Step 1

Discovery

We align with your brand, audience, and objectives. Through deep research, interviews, and benchmarking, we define a vision for your custom immersive experience.

Step 2

Storytelling

We convert ideas into interactive concepts with 3D storyboards, user flows, and mood boards. The goal? To give your audience something they’ll want to return to.

Step 3

Worldbuilding

Using CGI, 3D models, and interaction logic, we design the experience layer-by-layer. Every visual and movement is calibrated to your brand guidelines and performance goals.

Step 4

Engagement

From interactive product walkthroughs to gamified experiences, we build content that’s not just informative, it’s magnetic. Personalization modules can be added to drive conversions.

Step 5

Publish

Your immersive experience is optimized and published using secure, API-connected workflows. This ensures smooth integration with your platforms and systems.

Step 6

Deploy

January 14, 2025

More Insights

Frequently Asked Questions

Six key advantages of Immersive CX

1. True differentiation: Immersive customer experiences can set brands apart from competitors, creating a unique and memorable identity that results in improved sales conversions.

2. Valuable data insights: Immersive technologies provide brands with valuable data on user engagement, preferences and interactions, enabling them to refine their customer journeys.

3. Emotional connection: We create unique virtual 3D spaces where users can explore, interact, and truly feel a deeper and more meaningful connection with your brand, unlike anything traditional marketing offers.

4. Reduced product demonstration costs: Immersive CX allows customers to better understand your brand’s offerings, anytime, anywhere, shortening your sales cycle, and reducing the cost of their customer support operations.

5. Increased Active engagement: Immersive interactions drive a higher engagement rate, leading to increased time spent with your brand and its offerings. Done right, prospects spend more time in a virtual showcase than in your booth at an expo.

6. Instant Global Reach: Seamlessly transition to real-time 3D configurators within the same immersive environment, with Real-time pricing and configuration options, unlocking a powerful arsenal of marketing tools.

Services

Product Design

Product Engineering

Services & Digital Design

Advanced 3D Surfacing

Creative Visualization

2D Configurator

3D Configurator

Immersive CX

Product Documentation

Brand Assets

Intelligent Sales

Micro Offshore Design

Managed Production

Agency Partner

Programs

Partner

Corporate Innovation

Launchpad

Small Business

21 day marketing

Design Exchange

Industries

Automobile Vehicle and mobility

Aviation

Agriculture and Construction

Consumer

Food and Beverage

Health And Life Sciences

Industrial and Capital Goods

Manufacturing

Technology

Marine

Space Exploration

Telecommunication