Immersive Customer Experience
Immersive Experiences, Extraordinary Outcomes
What we do
Immersive Marketing
Virtual Showroom
Remote Assistance and Learning
Digital Twins
Tell your brand story in a captivating virtual space. Simplify explanations. Accelerate sales.
- Seamlessly integrate with existing systems
- Enhance customer satisfaction
- Reduce time-to-market for new products
- Scale solutions to grow with their business
“Bang shatters expectations with stunning CGI & HD marketing videos.Their agile team flawlessly adapts, delivering perfect projects on-time, always. More than an agency, they’re an extension of your marketing team: reliable, talented, and down-to-earth.”
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Our Process
How Our Immersive CX Service Works
Step 1
Discovery
We align with your brand, audience, and objectives. Through deep research, interviews, and benchmarking, we define a vision for your custom immersive experience.
Step 2
Storytelling
We convert ideas into interactive concepts with 3D storyboards, user flows, and mood boards. The goal? To give your audience something they’ll want to return to.
Step 3
Worldbuilding
Using CGI, 3D models, and interaction logic, we design the experience layer-by-layer. Every visual and movement is calibrated to your brand guidelines and performance goals.
Engagement
From interactive product walkthroughs to gamified experiences, we build content that’s not just informative, it’s magnetic. Personalization modules can be added to drive conversions.
Step 5
Publish
Your immersive experience is optimized and published using secure, API-connected workflows. This ensures smooth integration with your platforms and systems.
Deploy
Tailor your deployment to your needs using our flexible hosting options seamlessly embedded within your digital properties. Our team provides ongoing support and maintenance.
Insights
Frequently Asked Questions
Six key advantages of Immersive CX
1. True differentiation: Immersive customer experiences can set brands apart from competitors, creating a unique and memorable identity that results in improved sales conversions.
2. Valuable data insights: Immersive technologies provide brands with valuable data on user engagement, preferences and interactions, enabling them to refine their customer journeys.
3. Emotional connection: We create unique virtual 3D spaces where users can explore, interact, and truly feel a deeper and more meaningful connection with your brand, unlike anything traditional marketing offers.
4. Reduced product demonstration costs: Immersive CX allows customers to better understand your brand’s offerings, anytime, anywhere, shortening your sales cycle, and reducing the cost of their customer support operations.
5. Increased Active engagement: Immersive interactions drive a higher engagement rate, leading to increased time spent with your brand and its offerings. Done right, prospects spend more time in a virtual showcase than in your booth at an expo.
6. Instant Global Reach: Seamlessly transition to real-time 3D configurators within the same immersive environment, with Real-time pricing and configuration options, unlocking a powerful arsenal of marketing tools.